Mallorca Glass & Glazing (“we”, “us”, or “our”) is committed to protecting your personal information and respecting your privacy.
This policy, along with our Terms of Use, explains how we collect, use, store, and protect your data when you interact with our website, services, or communications.
For the purposes of the General Data Protection Regulation (GDPR), the data controller is:
Mallorca Glass & Glazing
We may collect and process the following information:
Enquiry & Contact Data: When you submit a form or contact us via the website, phone, or email.
Newsletter Subscription: If you sign up, your email is stored securely in Mailchimp (or similar services). You can unsubscribe at any time.
Service Registration: Information provided when booking a consultation or requesting a quote, stored securely in our website system.
Order & Payment Info: Securely handled by third-party payment processors if applicable.
Email & Communication Records: Stored securely for service reference and follow-up.
Website Usage Data: We use Google Analytics to collect data such as IP address, geographic location, and browsing behavior. See our Cookie Policy for more details.
Your data helps us:
Respond to inquiries and provide service updates
Improve our website and user experience
Share promotions or updates (only if you have opted in)
Deliver personalized services
We collect information about your device and use cookies to enhance website performance and user experience.
For full details, please refer to our [Cookie Policy].
Some of your data may be stored or processed outside the European Union.
By using our services, you consent to such processing. We ensure that data is handled securely and in compliance with GDPR requirements.
All sensitive data, including any payment information, is encrypted via SSL.
You are responsible for maintaining the confidentiality of any login credentials.
We only share your data with trusted partners or staff when necessary to deliver a service.
We do not sell or rent your personal information.
Under GDPR, you have the right to:
Request access to your personal data
Request correction or deletion of your data
Withdraw consent at any time
Object to the use of your data for marketing purposes
Lodge a complaint with the Information Commissioner’s Office (ICO) or the equivalent local authority
To request a copy of the personal data we hold about you, please contact us directly.
A small administrative fee (e.g., £5 or equivalent) may apply.
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
If you have any questions or concerns about this Privacy Policy, please contact us directly through our standard contact methods.
